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Privacy Policy

1. Personal data

By shopping at Wake Custom Gaming Pads, you accept our privacy policy and our processing of your personal data. We protect your privacy and do not collect more information than necessary to process your order. We never sell or pass on your information to third parties without legal basis.

Wake Custom Gaming Pads is responsible for the processing of personal data that you have provided to us as a customer. Your personal information is processed by us to be able to handle your order and in those times when you have requested newsletters or promotional offers - to be able to adapt the marketing to your individual needs.

The information below is a summary of how we store and process your data in accordance with the Data Protection Regulation (GDPR).

2. What is personal data?

A personal data is all information that can be directly or indirectly attributed to a natural person.

3. What information do we store?

In order to handle your order and answer questions related to your order (customer service), we store your first and last name, address, telephone number, e-mail address, IP address and purchase history.

Your information is stored as long as we have a legal basis to process your information, for example to fulfill the agreement between us or to comply with a legal obligation under, for example, the Accounting Law.

4. Legal basis

In connection with a purchase, your personal data is processed to complete the agreement with you.

Marketing, promotions and similar mailings take place with your consent.

5.1 Payment provider

When making a purchase, information is shared with our payment provider. What is stored is first name, last name, address, e-mail address and telephone number. If you choose to pay by invoice, the personal identity number of the payment provider is also saved. The information is saved in order to complete the purchase and to protect the parties against fraud.

The payment providers (payment services) we use are: Stripe.

5.2 Shipping company

In order to deliver your orders and complete our agreement, we must share specific information with the shipping company. What is shared with the shipping company is first name, last name and address information for delivery. E-mail address and / or mobile number may also be shared with the shipping company for notification.

The shipping companies we work with are: DHL, UPS.

5.3 Newsletter

If you have chosen to subscribe to our newsletter, your first name, last name and e-mail address will be shared with our newsletter provider. This is to be able to keep you updated with information and offers for marketing purposes.

We use Sendinblue to send out newsletters.

6. The right of access

You have the right to receive extracts from all information available about you with us. Excerpts are delivered electronically in a readable format.

7. The right to rectification

You have the right to ask us to update incorrect information or supplement information that is incomplete.

8. The right to deletion

You can request that the information concerning you to be deleted at any time. There are few exceptions to the right to deletion, such as if it is to be retained because we must fulfill a legal obligation (for example according to the Accounting Law).

9. Responsible for data protection

Wake Custom Gaming Pads is responsible for the storage and processing of personal data in the online store and ensures that the rules are followed.

10. This is how we protect your personal information

We use industry standards such as SSL / TLS and one-way hash algorithms to store, process and communicate sensitive information such as personal data and passwords in a secure way.